The Company ensures that the quality of its operations, the safety and health of its employees and the protection of the environment are the predominant factors in all aspects of its operations. In this respect, the Company’s SMS has been designed to continuously improve the quality of the offered services. The SMS is known, understood, adhered to at all times and reviewed to ensure the maintenance of our quality standards.
The Company is committed to conducting all activities for which it is responsible in a safe, efficient and environmentally sound manner that consistently meets customers’ expectations, while ensuring effective and efficient compliance with prevailing statutory and regulatory requirements. The Company recognizes the importance of customers’ satisfaction and will work to exceed their expectations.
The nature of services provided by the Company allows its access to industry best practices and where there is a clear benefit these will be adopted within the Company. Open and ongoing dialog will be maintained with all stakeholders to communicate their expectations and to discuss feedback on performance.
In order to ensure that operations and quality service objectives can be achieved, the SMS addresses the continuous monitoring of all aspects of the Company’s operations so that potential problems can be readily identified and appropriate corrective actions implemented.
The SMS is based on the belief that preventing problems from occurring is in the best interests of our customers, the Company’s management and all our employees.
The Quality Policy has the full support of Senior Management and applies to all employees of the Company.